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Refund and Cancellation Policy 

Introduction At www.winstondsouza.com, customer satisfaction is our priority. This policy provides guidance on refunds and cancellations for our digital products.

1. Refund Eligibility

  • Customers are eligible for a 100% refund on the purchase of any digital product.

  • The refund request must be submitted within 7 days from the date of purchase.

2. Requesting a Refund

  • To request a refund, customers should contact our customer support team via email at [support email address].

  • The request must include the order number, reason for the refund, and any necessary proof if required by the company.

  • Providing detailed reasons and any proof will expedite the refund process.

3. Processing Refunds

  • Refund requests will be reviewed for eligibility and approval by our team.

  • Approved refunds will be processed within 7 working days as per the Indian calendar.

  • The refund amount will be credited to the original method of payment.

4. Non-Refundable Circumstances

  • Requests made after the 7-day window will not be eligible for a refund.

  • Products that have been significantly used or altered may not be eligible.

5. Cancellation of Services

  • To cancel a scheduled marketing consultation, customers must notify us at least [number of hours/days] in advance.

  • Late cancellations may result in the service being non-refundable.

6. Exceptional Circumstances

  • For issues such as defective products or discrepancies in product descriptions, customers may contact us for possible refund or exchange considerations beyond the standard period.

7. Customer Support

  • For inquiries or assistance with refunds and cancellations, please contact our support team.

8. Policy Changes

  • We reserve the right to modify this policy. Customers should review it periodically for any updates.

Contact Information

For support or questions regarding our Refund and Cancellation Policy, please contact us here

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