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Refund and Cancellation Policy
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Introduction At www.winstondsouza.com, customer satisfaction is our priority. This policy provides guidance on refunds and cancellations for our digital products.
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1. Refund Eligibility
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Customers are eligible for a 100% refund on the purchase of any digital product.
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The refund request must be submitted within 7 days from the date of purchase.
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2. Requesting a Refund
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To request a refund, customers should contact our customer support team via email at [support email address].
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The request must include the order number, reason for the refund, and any necessary proof if required by the company.
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Providing detailed reasons and any proof will expedite the refund process.
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3. Processing Refunds
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Refund requests will be reviewed for eligibility and approval by our team.
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Approved refunds will be processed within 7 working days as per the Indian calendar.
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The refund amount will be credited to the original method of payment.
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4. Non-Refundable Circumstances
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Requests made after the 7-day window will not be eligible for a refund.
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Products that have been significantly used or altered may not be eligible.
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5. Cancellation of Services
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To cancel a scheduled marketing consultation, customers must notify us at least [number of hours/days] in advance.
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Late cancellations may result in the service being non-refundable.
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6. Exceptional Circumstances
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For issues such as defective products or discrepancies in product descriptions, customers may contact us for possible refund or exchange considerations beyond the standard period.
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7. Customer Support
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For inquiries or assistance with refunds and cancellations, please contact our support team.
8. Policy Changes
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We reserve the right to modify this policy. Customers should review it periodically for any updates.
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Contact Information
For support or questions regarding our Refund and Cancellation Policy, please contact us here